Outlook 2010: cannot open your default e-mail folders

cannot-open-your-default-e-mail-foldersToday I had to resolve a problem with Outlook 2010 not starting. The user was greated with the message:
“Cannot open your default e-mail folders. The information store could not be opened.”

I found the Outlook.exe file was in XP compatibility mode.

To check:
1. Open My Computer and navigate to c:\Program Files\Microsoft Office\Office X\ or on 64-bit, C:\Program Files x86\Microsoft Office>Office X. (Where X is a version number)
2. Right click on Outlook.exe and click on Properties. Click on the ‘Compatibility’ tab and uncheck any compatibility mode options.
3. Retry.

Hope this helps with your problem….

(Visited 614 times, 1 visits today)
Facebooktwittergoogle_plusredditpinterestlinkedinmail

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.